Hola Consultores, S.L. es una empresa especializada en la provisión de Servicios TIC e Ingeniería para la gestión empresarial, ofreciendo soluciones diseñadas a medida de las necesidades de nuestros clientes.
Nos enorgullece ser una empresa 2.0 innovadora donde las personas son el centro de nuestra atención. La ética, transparencia, imparcialidad e independencia son valores fundamentales en nuestra filosofía, y también estamos comprometidos con la igualdad de género. Nos esforzamos por garantizar oportunidades equitativas para hombres y mujeres en todas las áreas de nuestro trabajo. Además, estamos firmemente a favor de la igualdad en todas sus formas y promovemos un entorno inclusivo donde cada individuo, independientemente de su género, religión, orientación sexual, etnia o cualquier otra característica, sea valorado y respetado.
BUSCAMOS PERFILES SUBJECT MATTER EXPERT
We are looking for a subject matter expert to join our Digital Solutions SME team and serve as a vital link between business needs, customer experience and technology solutions. Digital Solutions works primarily focused on web and mobile applications, so you will focus on analyzing, identifying areas of improvement and maintaining the right communications for digital products in those channels, but at the same time you will work closely with the IT and business teams to deliver innovative solutions that meet the organization's goals.
Key Responsibilities
Reporting to Digital Solutions Senior Manager you will:
1. Collaborate with business stakeholders to understand and document their requirements, goals, and pain points.
2. Translate business needs into detailed functional and technical specifications.
3. Work with Technical Office to design solutions that align with business objectives and technology capabilities.
4. Assist in developing prototypes, process flows, and use case scenarios to validate solutions.
5. Support UX/UI teams throughout the solution design, from initial definition (concept) to high fidelity mock-ups for developers.
6. Serve as a bridge between Design teams, Business units, and IT, facilitating clear communication and alignment on project objectives.
7. Support project teams throughout the software development lifecycle (SDLC), from initiation to deployment.
8. Analyze current business processes and workflows, identifying inefficiencies or areas for optimization.
9. Propose and implement solutions to improve productivity, reduce costs, and enhance user experience.
10. Own white label of digital products you work with detailed documentation, including business process models, use cases, and technical specifications.
11. Maintain strong relationships with business units, Digital Experience, IT teams, and external vendors.
12. Communicate project updates, risks, and outcomes to Digital Solutions Senior Manager in a clear and timely manner.
Key Qualifications
1. Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
2. Proven experience as an IT Business Analyst, Product Owner or similar role in an IT-focused environment.
3. Strong understanding of business processes, systems analysis, and software development methodologies (e.g., Agile, Waterfall).
4. Proficiency in requirements gathering, process modeling, and use case development.
5. Familiarity with IT systems, databases, and software tools such as Jira, Confluence, Visio, or similar.
6. Strong problem-solving and analytical skills.
7. Excellent communication and interpersonal skills to interact effectively with technical and non-technical stakeholders.
Preferred Qualifications
1. Professional certifications such as CBAP (Certified Business Analysis Professional), CCBA (Certification of Capability in Business Analysis), or PMI-PBA (Professional in Business Analysis).
2. Experience in delivering IT projects in industries such as finance, healthcare, or e-commerce.
3. Knowledge of IT infrastructure, cloud solutions, or enterprise software applications.
4. Experience with data analysis tools or basic SQL knowledge.
¿Qué te podemos aportar?
1. Contrato laboral indefinido y estabilidad desde el primer día.
2. Todo nuestro apoyo para tu desarrollo personal/profesional.
3. Excelente clima laboral.
4. Seguro médico privado con Adeslas (completo dental).
5. Modelo de teletrabajo híbrido, 3x2/2x3.
6. Pago del 100% exámenes de certificación oficial.
7. Pago parcial de cualquier curso de IT/Data.
8. Grandes proyectos con tecnologías avanzadas.
Si tu perfil se ajusta al puesto y estás emocionado en formar parte de nuestro equipo, ¡nos encantaría saber de ti!
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