What will you be doing?- Support customer check-in and check-out processes, ensuring that service standards are met.- Support in the management of reservations, invoicing, documentation and cash control and closing.- Assist guests regarding the hotel facilities in an informative, helpful and friendly manner while maintaining a professional posture and demeanour at all times.- Answering telephone calls and emails- Be fully knowledgeable of the services the hotel offers and ensure that you are informed of all changes and new developments.- Be familiar with all the daily events and activities in and around the hotel.- Consistently provide a professional, warm and friendly service.Would you like to join our team as a trainee? This is a great opportunity to be part of a 5* Resort in Sotogrande and develop your skills.Providing friendly, sincere and personalised service is one of the ways our colleagues turn moments into memories for our guests at SO/ Sotogrande.We are looking for an intern to assist our Front Office department.Minimum requirements- Driver's License.- Own vehicle.- Relevant Educational Background.- Establish an Agreement with the School or University.- English Knowledge: Advanced level of English. Additional knowledge of Spanish will be positively valued.