Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Engagement Manager for their Malaga office.
Position: Engagement Manager
Location: Malaga, Spain
Employment type: Full-time
Remuneration: Base salary + bonus
DUTIES AND RESPONSIBILITIES:
* Provide dedicated support to a select group of partners who are developing, publishing, and expanding applications on cloud platforms as part of a strategic success program
* Serve as the primary point of contact, delivering a positive first impression and establishing a foundation for a lasting partner relationship
* Define a clear call purpose and conversation approach, ensuring consistent and repeatable execution
* Focus on specific products and offerings tailored to the target audience
* Implement a structured multi-channel outreach strategy, utilising calls, emails, and social media
* Prioritise customer satisfaction and strive to deliver an exceptional engagement experience for customers and prospects.
* Position competitive solutions and offerings in alignment with customer needs and experiences
* Gather and relay customer feedback, to inform future business decisions
REQUIREMENTS:
* Native/Fluent in Dutch, both written and verbal, with strong proficiency in English
* Have 1-2 years of experience in sales, with a proven track record of success and/or experience in account or customer management
* Proficient in using office productivity tools and Customer Relationship Management (CRM) systems
* Experience working with or selling cloud-based solutions or similar technologies
* Hold relevant certifications in cloud platforms or related technologies
BENEFITS:
* Excellent remuneration package based on experience, skills and performance
* Indefinido contract
* Work schedule from Monday to Friday, 9AM-6PM
* A dynamic and creative team with positive and friendly atmosphere
* Guidance and tools to reach your full potential
* Meal cards
* Performance bonus