Responsibilities
* Responsible for all Growatt product technical support in Spain
* Remote technical support for product issues via telephone calls, email, and social communication software or APPs.
* Field services include onsite inspection & repair, inverter swap & fitting, inverter maintenance, and customer visits.
* Collect product failures, output feedback on major quality issues, and coordinate with staff in HQ to improve product quality.
* Work reports, troubleshooting documentation and comply with company
Qualifications
1. Power electronics major preferred, preferably in the photovoltaic industry
2. Ability to learn multi-series products quickly
3. Spanish is mandatory
4. Strong communication skills
5. Adaptable to frequent business trips, hard-working, able to work under high pressure, and willing to contribute to the company.
6. Familiar with basic instrumentation such as multi-meter, 485 tool etc.
7. Proactive, strong sense of responsibility, good communication skills and teamwork spirit, strong ability to implement goals and plans.