Job Description
We are seeking a highly skilled Operational Technology (OT) Engineer to manage and maintain OT systems.
The ideal candidate will have experience working with Windows LTSC operating systems, maintaining OT infrastructure, and ensuring compliance with GMP quality and IT security standards.
Requirements
· Key Responsibilities:
* Build, manage, and maintain OT systems based on Windows LTSC operating systems, including system account management, resource allocation, data backup, DR planning & execution etc.
* Follow GMP quality & IT security guidelines in daily operation, adjust or update the systems timely to fulfil compliance requirements.
* Create and maintain a detailed knowledgebase and inventory of all processes, workflows, and systems supported for OT Infrastructure
* Create and maintain GMP validated documents like Installation and Operational Qualification documents (IQ / OQ)
* Support vendors and users with tasks related to OT devices management.
* Troubleshoot network connectivity in a LAN/WAN environment
* Installation & troubleshooting Tablets (like Zebra or Getac), office printers, label printers like Zebra Z410, handheld scanners and other peripherals.
* Acronis data backup management of OT workstations
* Candidate needs to have strong experience with documentation and validation systems. IQ, OQ & PQ
Requirements:
* Strong experience with documentation and validation systems (IQ, OQ, and PQ).
* Excellent organizational skills with the ability to prioritize tasks effectively.
* Ability to work independently, take initiative, and solve problems without supervision.
* Strong customer-facing skills; ability to present oneself professionally.
* Experience troubleshooting in a LAN/WAN environment.
* Familiarity with Acronis data backup and OT device management.
Requirements
Key Responsibilities: Support remote sites in and around the Region. Assist other HPIT teams as needed and attend operational meetings Maintain and update existing network infrastructure LAN and Voice MACD knowledge/skills Troubleshoot, repair, and install network equipment (switches, cables). Manage inventory of hardware, parts, and loaner equipment. Set up new PCs, perform system re-imaging, and End-user data transfer. Requirements: Advanced Windows OS knowledge (Mac/Linux a plus) High level of English & local language Relevant work experience from 2 to 5 years Valid driver's license Willingness to travel