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KAM - Global Life Science (Open to remote)
SAVANA is an award-winning, international medical company aiming to accelerate health science by putting into the hands of healthcare providers the power to unlock all of the clinical value embedded within existing Electronic Health Records (EHRs) with Artificial Intelligence and Natural Language Processing. Always ensuring maximum privacy and security.
Founded in 2014, Savana has developed a scientific methodology that applies Artificial Intelligence (AI) to unlock all the clinical value embedded within Electronic Health Records' free-text (EHRs). With the largest AI-enabled, multi-language, multi-center research network in the world, Savana generates customized descriptive and predictive, high-quality Deep Real World Evidence research studies. Engineered by doctors for doctors, the company is built following the highest privacy-by-design standards.
Savana operates in more than 160 hospitals, 5 languages, 15 countries and has already improved more than 6 clinical practices with more than 100 employees from 16 nationalities. It constitutes a clinical research ecosystem that aims to advance personalized and precision medicine worldwide.
Major Accountabilities where this role is involved :
* Implement Savana’s sales global strategy.
* Contribute to Savana’s lead generation activities.
* Management of the key accounts: follow up to ensure the highest level of satisfaction understanding their needs and offer good value proposition, seeking for new projects.
* Seek new customers with potential of becoming key accounts.
* Build long-term relationships with customers.
* Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
* Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
* Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
* Forecast and track key account metrics to the sales department.
* Liaise with internal teams and ensure customer satisfaction and loyalty.
* Operate according to Security Policies, Procedures, and Manuals.
* Report any suspect of incident or improvement proposals.
Skills, Experience and Qualifications required :
* 3 to 5 years’ experience in key account management position at a CRO or pharmaceutical company.
* Understanding of technology, big data, and AI applications in health is a plus.
* Capable of establishing durable relationships with pharma companies.
* Experience in account management.
* Ability to communicate a technical value proposition.
* Innovative mind with the ability to discover and test new value propositions.
* Strong understanding of clinical research and market access activities.
* Experience with public tenders.
* Result-oriented.
* Fluent in English and Spanish.
* Excellent communication skills (verbal and written).
* Interested in shaping the future of health, focusing on unmet medical needs.
* Ability to work well within a team or alone.
* Ability to work in a multinational, multidisciplinary, and fast-growing environment.
* Maintain one’s own strategy but adapting it to a changing and volatile environment.
* Patient, flexible attitude, ability to perform under pressure.
* Autonomy, creativity, good capacities for analysis and organisation of work.
We offer :
* Work with a multidisciplinary team of clinicians, computer engineers, computational linguists, mathematicians, designers, medical Natural Language Processing expert programmers, and other disciplines. We are a team of professionals with a common goal: to blend the knowledge of all of us to seek excellence in our purpose.
* An opportunity to provoke a positive impact. We seek to improve health on the planet through technology and to help people and health institutions.
* An environment to express yourself as you are and enjoy what you know. We defend individuality to form a richer and more plural 'ecosystem'.
* Competitive salary conditions, flexible culture, and a development framework to grow your career. People are our main asset, so we invest in training and development and recognize and compensate for achievements and valuable work.
Details from this job description are not to be used for marketing purposes. Savana does not accept unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Savana via e-mail, the Internet or directly without a valid written search agreement will be deemed the sole property of Savana, and no fee will be paid in the event the candidate is hired by Savana.
Medsavana S.L. (“Medsavana”) will process the personal data you provide to us during the selection process (the “Candidate’s Personal Data”) in order to manage your curriculum data and the selection process you are applying to.
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