Gobernante/a - Hotel Occidental Puerto Banús
Apply locations Occidental Puerto Banús, Málaga, España time type Full time posted on Posted 3 Days Ago job requisition id JR5978
About Us: Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.
Awards and Recognition: Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.
Our Portfolio: Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:
* Royal Hideaway Luxury Hotels & Resorts
* Barceló Hotels & Resorts
* Occidental Hotels & Resorts
* Allegro Hotels
Your Role: As a Gobernante/a, you will be responsible for:
* Organizar y distribuir el trabajo en las secciones de su Departamento.
• Supervisar la preparación y limpieza de las habitaciones (especialmente en las de clientes VIP), áreas públicas y office de los pisos.
• Supervisar la limpieza y rapidez de la entrega de la ropa a los clientes controlando los cargos a éstos por dicho concepto.
• Confeccionar los partes de ocupación y comprobar con el Jefe de Recepción las diferencias.
• Supervisar el estado del mobiliario, ropa, instalaciones de las habitaciones como el estado de la maquinaria de la lavandería.
• Comprobar los partes enviados a Servicios Técnicos e inspeccionar si se llevan a cabo las reparaciones con la rapidez necesaria.
• Coordinar los bloqueos de habitaciones para efectuar las operaciones necesarias de mantenimiento y conservación.
• Establecer y verificar los stocks de ropa, suministros varios y material de limpieza para los pisos. Controlar los gastos de suministros varios y del material de limpieza.
• Confeccionar los turnos y horarios del personal a sus órdenes. Enviar al Departamento de Personal los partes de asistencia, bajas, altas, etc.
• Responsabilizarse y registrar los objetos encontrados.
Requirements: We are looking for candidates with:
* Formación: Ciclo Formativo de Grado Medio Hostelería y Turismo.
• Experiencia: Imprescindible como Subgobernante/a o Gobernante/a.
• Idiomas: Inglés alto, valorable segundo idioma.
• Se valorarán conocimientos en: ofimática.
• Capacidad de integración y organización.
• Habilidades comunicativas.
• Iniciativa e innovación.
Benefits: As a member of our team, you will enjoy:
*Flexible, collaborative, and responsible work environment
*Geographical mobility and the chance to gain knowledge about various products and services throughout your career
*Specific career plans available in different areas of the company
*Access to the best training programs in the market, tailored to your position within the company
*Exclusive discounts on hotels and travel for you, your family, and friends
*Ongoing discounts with various companies related to leisure and free time
*Special offers with product and service companies
*Exclusive agreements with different training and business schools
*Health insurance policy with numerous advantages and special conditions for the Barceló group
Contract Type: Fijo