Quantion is a Business Digital Transformation services company born in 2015.We have +120 professionals in application development, UX / UI, and digital business transformation to build innovative solutions oriented to business results.We combine our teams in cutting-edge technologies and digital deep experiences with the innovation ecosystem to ensure that we can provide the best solution to face business challenges, from its concept to its implementation.We are looking for a Service Delivery Manager to join a project from a company specializing in the distribution of chemicals, food ingredients, and industrial solutions.What you will need:Commitment to understanding and addressing the needs of internal and external customers.Ability to lead, motivate, and develop teams to achieve high performance and foster a positive work environment.Effective verbal and written communication skills to convey information succinctly and clearly to various stakeholders.Strong commitment to understanding and meeting customer expectations and needs.Capability to analyze data, identify trends and issues, and formulate practical solutions to enhance service delivery.Understanding and application of IT service management best practices, such as ITIL, to improve service delivery.Strong ability to identify problems, analyze situations, and implement effective solutions. Ability to drive a culture of Continual Improvement.Our offering:Permanent contract22 days of vacation5 additional holidays for Christmas4 additional holidays for EasterFlexible working timeContinuous working days in summerCommitted to equality, at Quantion we believe in diversity and inclusion. We defend equal opportunities without discriminating based on gender, age, religion, sexual orientation, or any other aspect that could be considered exclusive.#J-18808-Ljbffr