Overview
Maintenance Services Representative
Responsibilities
JOB SUMMARY
* Perform maintenance, preventive maintenance, and alterations to Panasonic Avionics Corporation (PAC) In-flight Entertainment Systems on aircraft subjected to FAA/CAA/EASA/CASA Regulations to include: troubleshooting and testing of electronic assemblies and units, the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft and the modification/alteration of installed equipment.
MAJOR RESPONSIBILITIES
* Aircraft/IFE Maintenance and Support
o Perform built-in test (BIT) and manual test of Panasonic Avionics Corporation IFE systems.
o Troubleshoot electronic units, cabling or seat consoles in which failures occur down to the line replaceable modules, using knowledge of electronic theory.
o Identify necessary repairs to restore functional acceptance, which may require the removal and replacement of defective line replaceable modules and/or cabling.
o Operate a vehicle on airport property and around aircraft.
o Operate airline communications equipment.
o Communicate and interface with customer.
* Administrative/Documentation
o Document the testing and repairs using computer and bar-coding equipment.
o Receive and prepare parts.
o Assist in tracking the spares inventory.
o Perform other reasonable related duties as assigned by immediate supervisor or upper management.
EDUCATION/EXPERIENCE REQUIREMENTS
* High school diploma or equivalent.
* 1-3 years related industry experience preferred.
* Appropriate academic/technical qualifications and experience to satisfy regulatory licensing, FAA A&P.
* Ability to pass extensive security and background checks.
KNOWLEDGE/SKILL REQUIREMENTS
* Ability to read, comprehend and follow instructions, procedures, blueprints, diagrams, manuals and to comprehend and follow verbal instruction in English.
* Proficient in Word, Excel, Outlook (MS products).
* Knowledge of electronic and troubleshooting generally acquired through commercial aviation, military experience or technical school education combined with one or two years of related industry experience.
* Ability to work in a high-stress, high-pressure environment.
* Determines methods and procedures on new assignments.
* Works on problems of moderate to diverse scope requiring considerable judgment and initiative.
* Understands implications of work and makes recommendations for solutions.
* As a skilled specialist, completes tasks in resourceful and effective ways.
OTHER REQUIREMENTS
* May require both international and domestic travel, up to 25% of time, to other line station locations to provide relief from time to time as required.
* Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
* Must be able to work any shift, weekends and holidays.
* Manual dexterity to grasp and work with tool parts and equipment.
* Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
* Ability to operate under extreme weather conditions and in confined spaces for extended periods.
* Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels.
* Climb and work from ladder or platforms.
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