**Job Title:** Data Center Technician
We are a team of innovators who design, plan, deliver, and operate all Amazon Web Services (AWS) global infrastructure.
In other words, we keep the cloud running. Our work involves supporting all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have uninterrupted access to innovative solutions.
We tackle complex problems with thousands of variables impacting the supply chain, and we're looking for talented individuals who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
Our collaborative environment allows you to work closely with people across AWS to deliver high standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
We empower our employees to own their ideas and encourage an inclusive culture that welcomes bold initiatives.
Key Responsibilities:
* Safety: Follow and maintain the highest safety standards and promote a world-class safety culture.
* Data Center Operations (DCO):
o Diagnose and repair hardware and network problems.
o Perform root cause analysis of equipment failures.
o Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
* Qualifications:
o 2+ years of computer hardware troubleshooting and repair experience.
o 1+ years of computer networking experience.
o Bachelor's degree.
* Preferred Qualifications:
o Experience dealing effectively with customers during problem resolution.
o Ability to operate efficiently under pressure.