We are looking for a Transfer Agent to join our incoming agency in Tenerife to reinforce our team for next season. As a Transfer Agent you will be responsible to manage and control transfer routes in Tenerife, having a close relationship with TTOO to ensure the best quality of service and also manage incidents. If you enjoy optimizing the grouping for a transfer and designing the best transfer route is like a game for you, we are waiting to meet you.
The main responsibilities will be:
Management and control of transfers in Tenerife
Communication with providers, hoteliers and TTOO
Management of claims and incidents
Coordination with other internal departments to ensure the quality of service
Be involved in the planification of the transfer routes in Tenerife
Requisitos:
Experience in a transfer department is required
Advanced level of English, other languages will be a plus
Able to work properly with IT Systems and adapt quickly to our In-house Operational Systems
Good knowledge of Tenerife
Studies of Tourism or related fields