In Collaboration, We Are Hiring!
Finnish Speaking Customer Lifecycle Manager
Málaga, Spain
Full-time Opportunity
Are you a fluent Finnish speaker with a knack for building strong relationships and a passion for cloud technologies? Join a leading Outsourcing/BPO company in vibrant Málaga and help businesses harness the power of innovation!
What You’ll Do:
* Be the first point of contact, setting the foundation for lasting customer relationships.
* Lead customers from lead to purchase, crafting sales strategies, overcoming objections, and ensuring success.
* Engage with small and medium businesses to identify needs and match them with top cloud solutions (focused on Microsoft technologies ).
* Create a world-class customer experience by positioning tailored solutions to customer needs.
* Maximize up-sell and cross-sell opportunities by collaborating with specialists and partners.
* Showcase the value of Microsoft technologies, helping customers envision their future success.
* Utilize digital tools like chat, video, phone, and presentations to manage and grow customer relationships.
* Meet and exceed sales targets, with accurate forecasting for revenue and product usage.
* Gather feedback from customers and share insights with the business to refine strategies.
What You’ll Bring:
* Fluent Finnish (C1) with excellent written and spoken communication.
* 2-3+ years in sales or customer-facing roles with a proven track record of success .
* Experience in account or customer management, with knowledge of cloud solutions as a plus.
* Strong organizational skills and the ability to juggle multiple priorities.
* Achievement-oriented, driven to exceed targets and collaborate with teams.
* Proficiency with office tools and CRMs like Microsoft Office and Salesforce .
* Passion for emerging technologies and their transformative impact.
What’s in It for You?
* Excellent remuneration based on experience and performance.
* Mon-Fri schedule: 9 AM - 6 PM.
* Great office location in beautiful Málaga.
* Fully paid training and specialized career development programs.
* Opportunities for international career growth through the Mobility Program .
* Join a dynamic, creative team in a positive and friendly environment.
* Tools and guidance to unlock your full potential.
Why Málaga?
Bask in the Mediterranean sun, enjoy a rich cultural heritage, and thrive in a city buzzing with opportunities!
Ready to Make an Impact?
Apply now and take your career to new heights where #CustomerSuccessMeetsInnovation!
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