Senior Finance Analyst with German, AWS Account Receivable
Job ID: 2901548 | Amazon Czech Republic Services s.r.o. - G88
Amazon Finance Operations is looking for an Accounts Receivables Analyst to support our continued EU expansion within cloud infrastructure services (AWS). A successful candidate will be responsible for resolving billing issues, reconciling accounts, and driving monthly collection targets in cooperation with our local sales and finance management.
Key job responsibilities:
1. Follow up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio.
2. Research, analyze, and resolve the Customer’s inquiries and payment blockers.
3. Reconcile AR balances, manage, and resolve every financial discrepancy between our and Customers’ accounts.
4. Earn customers’ and peers’ trust and build long-lasting relationships.
5. Participate in cross-functional and process improvement projects.
6. Create and implement standard operating procedures and process workflows. Analyze, recommend, and implement process improvements.
7. Collaborate with the Global Finance Operations team, stakeholders, and internal business partners in other world regions.
8. Timely report via weekly metrics and provide status updates on customers’ accounts and projects.
9. Participate in operational excellence activities.
10. Continually look at ways to improve the customer experience.
BASIC QUALIFICATIONS
- Fluent in German & English.
- Previous Accounts Receivables, Accounts Payable, Customer Care, or other customer-facing work experience.
- Extensive knowledge of Finance and Accounting.
- Direct and concise communication skills.
- Strong record of managing customers’ disputes.
- High level of punctuality and attention to detail.
- Ability to stay focused while performing repetitive tasks for extended periods.
- Ability to take initiative, meet tight deadlines, and prioritize workload.
- Proficient in Excel.
PREFERRED QUALIFICATIONS
- Degree in Finance, Accounting, Business Studies, or other directly related areas.
- SQL and Business Intelligence tools.
- Continuous Improvement qualification.
- Additional European Language.
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