Account Manager, Existing Seller Management
The objective of an Existing Seller Management (ESM) representative is to reach out to Domestic Sellers from a selected Lead Pool, from the MX Marketplace, to support SPs on general management. ESM representatives are evaluated by:
1. the number of engagements within the year (from the selected Lead Pool);
2. the conversion percentage to adopted/re-adopted Amazon Marketplace Programs;
3. and quality score on SP anecdotes from support provided.
The ideal candidate is motivated, agile, with strong time management and project management skills, technical and analytical. This opportunity requires excellent troubleshooting, problem-solving, and communication skills as well as team skills. At the core of the position is high attention to detail and delivering high quality results on time.
New Account Manager – New Seller Recruitment
Sucessfully launch companies on Amazon.com.mx:
* Identify and prospect companies
* Canvass them then initiate contact and educate them on the advantages to encourage them to launch their activity on Amazon.com.mx.
Build relationships of trust with partner sellers and support them in the development of their business activities on Amazon.
Work with partner sellers on the main levers of Account Management (selection, conversion, international expansion, logistics and supply chain, promotions, advertising, marketing brand management, etc.), in order to maximize their sales performance on all Marketplaces Amazon in Mexico.
Training and Development
Train partner sellers in the tools available in the management interface (Seller Central account) to ensure their autonomy.
Be proactive and manage program improvement projects such as the development of new tools or processes. Develop new skills by working on transversal projects in an international environment.
New Account Manager – Existing Seller Management
Build trusted relationships with existing high-potential seller partners and support them in developing their business activities on Amazon.
Become an expert on one or more development programs (international expansion, logistics and supply chain, promotions, advertising, marketing brand management, etc.) that allow partner sellers to maximize their sales performance on all Amazon Marketplaces in Mexico.
Work with high-potential Mexican partner sellers to develop their growth through your specific program.
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BASIC QUALIFICATIONS
- Bachelor's degree
- Fluently speak, write, and read English
- Knowledge of Microsoft Office products and applications
- Advanced knowledge of Microsoft Excel including pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Experience prospecting, qualifying, and cold-calling companies
- 1+ years of exceeding quota and key performance metrics experience
PREFERRED QUALIFICATIONS
- Experience with pipeline management skills utilizing Salesforce or other CRM tools
- Knowledge of SQL