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Account Manager (Dutch speaker) Fully Remote Job, Valencia
Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
Job Views:
3
Posted:
06.03.2025
Expiry Date:
20.04.2025
Job Description:
About the company
Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands.
We are a fully-remote organisation with more than 100 team members spread across 20+ countries. Remote working means no office, no painful commuting, and no stressful traffic - all you need is yourself, a laptop, and a cup of coffee!
A diverse and inclusive organisation, we support a healthy work/life balance and are constantly looking for new ways to help the well-being of our people. We support a flexible schedule and are 100% performance and result-oriented.
At Openprovider, we're not just a company; we're a mission-driven team dedicated to transforming the domain industry. We believe in providing a trusted digital identity to every business.
Our innovative approach is reshaping the industry from a traditional transactional model to a more customer-centric, subscription-based approach. We pay subscriptions for music, newspapers, and movies - why should domains be any different?
Come join us on our journey to create a trusted digital world.
About the role
We are looking for an Account Manager to build strong and long-lasting relationships with our customers based in the Netherlands.
Key responsibilities
1. Engage with enterprise clients and assist them with their short-term and long-term business requirements;
2. Cross-sell & Up-sell our products and services to our clients helping grow their business with us;
3. Provide an excellent customer experience from the initial call to final sale closure;
4. Work closely with support & product teams to help meet the clients needs;
5. Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity.
What We’re Looking For
1. Experience: At least 3 years of experience as an Account Manager in a B2B environment, preferably within the IT/Tech industry.
2. Industry Knowledge: Previous experience in the domain/web hosting industry is a plus.
3. Language Skills: Strong communication skills in English and Dutch (both written and verbal).
4. CRM Proficiency: Experience using any CRM tool (HubSpot preferred).
5. Commercial Mindset: A proactive approach to identifying market opportunities, understanding customer needs, and conducting professional, trust-building conversations to foster long-term relationships.
6. Customer-Centric Approach: Ability to anticipate and respond to customer needs effectively while balancing business objectives.
7. Strong Communication Skills: Capable of conveying ideas, decisions, and complex concepts in a clear and accessible manner.
8. Results-Driven & Sales-Focused: A proven ability to take actions that drive revenue and achieve sales targets.
9. Passionate & Enthusiastic: A natural drive for sales with a positive and energetic approach.
10. Resilience & Persistence: Ability to stay motivated and push forward even in the face of rejection.
11. Active Listening: Skilled in asking the right questions to understand customer needs and allowing them to express their challenges.
12. Empathy & Problem-Solving: Capable of stepping into the reseller’s shoes to offer valuable support and solutions.
13. Confidence & Negotiation Skills: Unafraid to take initiative, ask the right questions, and confidently close deals.
What we offer
1. 100% remote work (you can work from any location, no need to go to the office);
2. Paid time off and sick leave;
3. International team and regular online and offline events to stay connected;
4. Internal workshops, and knowledge-sharing sessions;
5. Quarterly review and annual salary review;
6. Flexible working hours (we don`t have time trackers, we are a result-oriented company);
7. Budget for learning;
8. We are an ISO 27001-certified remote workplace.
Openprovider is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified candidates to apply.
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