Job Title: Italian Customer Service Advisor (Entry Level)
Location: Athens, Greece (Remote in Greece Available)
Salary: 1000 - 1250 per month
Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Athens ? Our client is a global leader and one of the biggest companies in Greece.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
Your Role as a Customer Support Agent:
* Answer to inbound calls and customer inquiries;
* Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
* To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database
* To troubleshoot through the use of open questions, support documents and system training
* To be able to offer recommendations to common problems or frequently asked questions
Requirements
* Citizen EU or Work Permit
* Fluency in Italian (C1/C2 Level or Native)
* Good knowledge of English (B2 level)
* Good computer skills
* Excellent communication skills
* Team spirit and flexibility
Benefits
* Private health insurance coverage.
* Daily Meal Allowance
* Monthly performance bonus
* Flexible working hours to promote work-life balance.
* Opportunities for professional development and career advancement.
* Friendly and collaborative work environment.
How to Apply: If you are a highly motivated individual with excellent language skills and a passion for customer service, we'd love to hear from you! Please submit your resume and cover letter to konstantinos.adamopoulos@cbtalents.org