Job Title: Sales & Marketing Office CoordinatorLocation: Barcelona, SpainCompany: Luna & Milo Group S.L.About Luna & Milo:Luna & Milo is an innovative global veterinary start-up based in Barcelona. Our mission is to provide best-in-class pet products that inspire veterinarians to upgrade their protocols and help pet parents optimize conditions for their pets. We are a fast-growing company with a strong commitment to delivering quality customer service, high-quality products, and smooth logistical operations.We are currently seeking a dedicated and proactive Sales & Marketing Office Coordinator to join our team. This is an exciting opportunity to play a key role in a dynamic and fast-paced environment, reporting directly to the CEO and Founder. As a Sales & Marketing Office Coordinator, you will be instrumental in ensuring excellent customer service, effective marketing campaigns, smooth logistics coordination, and efficient administrative processes.Responsibilities:Customer ServiceRegister customer orders accurately and in a timely manner.Address customer inquiries promptly and professionally.Respond to comments and messages on social media in a professional manner.LogisticsCoordinate with logistics partners for pick, pack, and dispatch.Manage import/export documentation with our customs broker.Update IT system with core data to ensure accurate documentatuon and smooth processesMarketingCollaborate with Key Opinion Leaders to coordinate content creation.Work closely with our marketing agency to ensure timely and effective campaigns.Manage email newsletters and mailing lists.Organize exhibitions.SalesReach out to potential customers via phone, email, social media or field visits.Attend and represent Luna & Milo at relevant exhibitions both in Spain and internationally.Skills & Qualifications:Languages: Fluent in English and Spanish (required).Ideally fluent in French and/or German.Computer Skills: Proficient in Microsoft Excel, Word, and PowerPoint.Marketing Skills:Proficiency with major social media platforms (Facebook, Instagram, LinkedIn).Knowledge of basic graphic design tools like Canva or Adobe Spark.Basic video editing skills for creating short videos.Experience with email marketing.Ability to create engaging email campaigns, design newsletters, and segment mailing lists effectively.Ability to write blog posts, articles, or product descriptions.Understanding of SEO best practices.Work Experience: Experience in the veterinary industry or similar roles is an advantage.Education: High school diploma required; ideally a degree in Business Administration, Marketing, or a related field.Communication: Excellent written and verbal communication skills in both English and Spanish.Personality Traits:Reliable, trustworthy, and professional.Highly organized with the ability to prioritize tasks.Strong attention to detail and the ability to work independently.Customer-focused with a positive attitude and excellent problem-solving skills.What We Offer:A dynamic and fast-paced work environment.The opportunity to work directly with the CEO and Founder.A chance to be part of a growing global start-up with potential for career growth.Competitive salary and benefits.If you're a proactive, organized, and customer-focused individual, we would love to hear from you! Join us at Luna & Milo and help us shape the future of veterinary care.Start Date:The position is available for an immediate start; however, we are willing to wait for the right candidate.How to Apply:Please submit your resume and a cover letter detailing your relevant experience and why you're a great fit for the role to info@lunaandmilo.com. We look forward to hearing from you!Deadline for applications: March 24th, but early applications are encouraged!