Capitole Consulting keeps growing and we want to do it with you!
Are you a passionate Data Consultant? We have an exciting opportunity to lead and empower a multicultural team!
Data Consultants are responsible for communication with the departments and the users, serving as first-level contact as part of the platform organization.
You will have support from the entire team in the different workshops and activities to be carried out with each of the clients until together we achieve the complete onboarding of the data in the catalog.
TASKS
* First level consulting for platform usage:
* Answer questions from customers from IT units or Business. Questions from IT (connections, security, missing connectors, …) can be escalated to Operations Team if they are very technical and cannot be solved directly
* Analytical and documentation capacity to suggest improvements in existing processes and share feedback from different clients.
* Ticketing Tool / Incident management tools for 1LS
* 70% request related to asking for information or lack of knowledge on using CDC, 30% about technical topic.
* Reporting about KPIs in terms of how much is contributing for each department:
* Reporting on boarding status
* Excel reports, Power BI Reports
Support of onboarding activities in the business units with:
* Conducting workshops with users to introduce CDC and explaining the onboarding steps
* Support, be the guide and the impediments solver through all the steps.
* Safeguard compliance and documentation guidelines
* Knowledge about different types of databases (Cloud & OnPremise)
* Creation of trainings for the users & FAQ Sessions
* Collaboration with service desk and DDX team
Close coordination with internal and external stakeholders, nationally and internationally (e.g. MS, IT, RD):
-Communication with involved units
-Close alignment with Divisions and Data Management / policies responsible.
University degree: data & analytics, Maths, physics, information technology, engineering or proven interest and basic skills in these areas when holding a different degree.
Experience and specific knowledge:
* -Enthusiasm for new technologies and ability to inspire internal customers for it
* -Technical knowledge in Big Data
* Corporate data and Branding
* Agile Methodology
* Project Management / Lean Six Sigma
* Data and Analytics management
* Different databases technologies
* Experience with cross-functional projects
* Proven interest in IT and first experience in data management and data modelling
* Basic understanding IT architecture
* Good communication skills
* High intercultural skills and the ability to work in a team
* Analytical and strategic thinking
* Resilience and the ability to deal with pressure
* Customer oriented
* Organized, disciplined and reliable
🗣 Languages: English C1
🎯Location: FULLREMOTE
🏢 Schedule: flexible. Friday intensive.
We're great, but with you we'll be even better.
For this you will have:
📚Budget of 1.200€ in individual training for you to use it in whatever you want (technological events, books, trainings, certifications, etc.).
💕Follow-up with your team every month for continuous feedback.
🏠 Teleworking.
✅Flexible working hours to help you reconcile your professional / family life.
🤍🩺Private medical insurance paid in full by Capitole.
🎉Flexible remuneration (restaurant tickets, transport and/or childcare).
⚽ Wellhub (Andjoy)
🤝Discounts on major brands for employees (Club Capitole).
Get to know the whole family:
🍻Team Buildings every two months - don't miss the summer party or the Christmas dinner!
⚽ Football team sponsored by Capitole.
- Technological communities for you to share your knowledge and ideas with the other teams, sharing internal knowledge is essential!!!!
🎯Last but not least, a TEAM! Don't you know us yet? Discover us!!! https://capitole-consulting.com/
See what people are saying about us https://www.glassdoor.es/Opiniones/Capitole-Consulting-Opiniones-E2060890.html
Don't hesitate to send us your profile, we are looking forward to meeting you!