At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby.
We are currently looking for a Laboratory Samples Receptionist to join our Laboratory team in Paterna, Valencia.
This is a temporary position.
What are you accountable for achieving?
* Follow the laboratory's procedures for samples handling and maintaining records of patient test results.
* Dealing with customer requests by email, phone, fax, etc.
* Responsible for handling documentation requirements.
* Outsourcing and overseeing of sample reception area.
* Providing administrative support to the laboratory team.
* Ensuring accuracy and proof reading any company documentation prior to registering the data in the software.
* Entering and updating client data where required using the proper software.
* Be capable of identifying problems that may adversely affect test performance and either must correct the problems or immediately notify the general supervisor, technical supervisor, clinical consultant, or director.
* Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications.
What are we looking for?
* Degree or FP in Administration.
* Knowledge or training in Biology or similar would be valuable.
* Level B2 of English speaking and writing.
* Office advanced user (Outlook, Excel, Word).
* Valuable previous experience with ERP (Navision preferable).
* Previous experience in a similar role or in the healthcare sector, FIV clinics preferable.
What We Offer
* Opportunity to work in a leading global organization in healthcare and genetic services.
* Supportive and collaborative work environment.
* Training opportunities for candidates without direct experience in some areas.
* Flexible compensation options.
* Free coffee at the workplace.
* Discounts on our platform and gym memberships.
We conduct ongoing interviews and would like you to apply as soon as possible.
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