Job Summary:
We are seeking an experienced Account Manager to lead our strategy and relationship with clients, ensuring the sales and promotion of our Cosentino products. The successful candidate will be responsible for acquiring new and maintaining current customers, understanding their needs to achieve their short-and long-term expectations, and delivering exceptional services.
Key Responsibilities:
* Develop and maintain current product knowledge to present to customers
* Present and sell company products and services to current and potential clients within the remodel, home improvement, cabinet makers, builders, and fabrication
* Responsible for overall sales of the assigned territory
* Identify and take opportunities to maximize the visibility of Cosentino products to generate sales
* Optimize sales and marketing by promoting visits to Cosentino Centers
* Work to find new points of sale
Customer Service:
* Ensure customers have adequate marketing materials to support sales, including samples, brochures, and other collateral supplies, such as display towers
* Manage customer relationships by resolving client concerns, ensuring customers are set up in CRM, providing price quotes, scheduling weekly visits, etc.
* Increase market share by elevating the number of displays and point-of-purchase materials within assigned territory
* Plan the number of visits to clients and the appropriate frequency based on client importance
* Build and maintain good relationships with clients based on mutual trust and respect
* Attend and provide post-sale service
Business Intelligence:
* Prepare action plans to identify specific targets and project the number of contacts to be made
* Collaborate with Cosentino Corporate staff, Cosentino Center staff, and other Account Managers as needed to accomplish goals
* Work with General Manager and Sales Team to execute a business strategy for all customer segments in the area (K&B, Fabricators, etc.)
* Train in the characteristics and attributes of the product, provide information, and deliver marketing tools relevant to the client's segmentation
* Monitor and maintain data in CRM
Requirements:
* Required Experience: Sales or field merchandising experience
* Desired: Experience with a Customer database, Salesforce preferred, Stone fabrication or distribution experience
About Cosentino:
Cosentino is a world-leading producer of architectural and decorative surfaces with a presence in over 100 countries and 5 continents. Our purpose is to inspire people through innovative and sustainable spaces. We offer amazing career growth opportunities for talented individuals like you.