Job Title: Success Development Specialist (German Speaker)
Location: Málaga, Spain
Type: Full-time, On-site
About the Role
Are you a dynamic individual with a passion for driving success and fostering relationships? We are seeking a motivated Success Development Specialist fluent in German to join our vibrant team in Málaga, Spain. In this role, you will collaborate with clients to ensure their success and satisfaction, playing a key part in driving growth and building lasting partnerships.
Key Responsibilities
* Serve as the primary point of contact for German-speaking clients, ensuring their satisfaction and success with our services.
* Proactively engage with clients to understand their goals and challenges, offering tailored solutions.
* Collaborate with internal teams to deliver seamless and efficient client experiences.
* Monitor client progress, providing insights and recommendations to maximize their outcomes.
* Identify opportunities for upselling and cross-selling to contribute to revenue growth.
* Maintain accurate client records and provide regular reports on account performance.
Requirements
* Fluent in German (C1/C2 level) and proficient in English (B2 level or higher).
* Previous experience in client success, account management, or a similar customer-focused role.
* Strong communication and interpersonal skills, with the ability to build trust and rapport.
* Problem-solving mindset and a proactive approach to challenges.
* Ability to thrive in a fast-paced, multicultural environment.
* Familiarity with CRM tools and data-driven strategies is a plus.
What We Offer
* Competitive base salary with performance-based bonuses.
* Comprehensive training and professional development opportunities.
* Work in a beautiful, modern office in the heart of Málaga.
* Multicultural and supportive team environment.
* Private health insurance and other benefits.
If you're ready to help our clients succeed and grow, we'd love to hear from you!
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