Recepcionista - Cala San Miguel The Club
Location: The Club Cala San Miguel Hotel Ibiza, Curio Collection by Hilton, Ibiza, España
Time Type: Full time
Posted: 30+ Days Ago
Job Requisition ID: JR3346
Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards.
What will you do?
* Organizar todas las tareas propias del departamento de Recepción con los clientes hospedados en el Hotel, desde antes de su llegada, durante su estancia y hasta la salida.
* Formalizar las llegadas (check in) y bienvenida de clientes.
* Formalizar las salidas (check out) y despedida de cliente.
* Atención al cliente tanto personal como telefónica, durante toda la estancia.
* Funciones de conserjería y consigna.
* Revisión de reservas.
* Auditoría nocturna.
* Otras tareas encomendadas por el jefe de recepción.
What are we looking for?
* Formación: Grado en Turismo, Máster en Marketing o similar. Imprescindible formación específica en calidad turística.
* Experiencia: mínimo 2 años en atención al cliente y calidad en sector Hotelero.
* Idiomas: inglés alto, valorable otros idiomas.
* Se valorarán conocimientos en: ofimática, hostelería, CRM, normativa ISO.
Benefits for you?
You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues. We offer geographical mobility and the chance to gain knowledge about various products and services throughout your career. We have specific career plans available in different areas of the company, and you will have access to the best training programs in the market, tailored to your position within the company.
As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including:
1. Exclusive discounts on hotels and travel for you, your family, and friends.
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
3. Ongoing discounts with various companies related to leisure and free time.
4. Special offers with product and service companies.
5. Exclusive agreements with different training and business schools.
About Us
Working at Barceló means being part of a project. The real reason is that we are a people-oriented company that works for people.
We want to meet you
Are you looking for your ideal job but nothing seems to fit what you truly love? Don't worry! Send us your CV and contact information, and we will get in touch with you when we find the perfect job for you.
#J-18808-Ljbffr