Job Title: Account Manager
Company
As the world's leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,400 of the most talented and experienced industry individuals worldwide. For more information, please visit
Full-Time, Temporary Position (maternity cover)
Location: Madrid, Spain
Role and Responsibilities
* Coordinate and manage Audiovisual projects related to Mastering and Theatrical Delivery.
* Be the point of contact between the customer and our internal departments.
* Guarantee good communication and agility to meet our client expectations on time.
* Monitor project progress, acting accordingly to ensure project completion and quality as scheduled and within budget parameters.
* Ability to handle a heavy volume of work, coordinating several projects at various production points (from mastering through delivery).
* Ensure that all client specifications have been respected.
* Proactively identify potential issues/problems with projects in process, formulate a response, workflow improvements and solutions.
* Manage and organise reporting to Head Office and the clients.
* Prepare the Purchase Orders for billing.
Key Requirements
The ideal candidate will have a background in audiovisual and film production/distribution, as well as:
* Team player, detail-oriented, ability to multitask and work with tight deadlines.
* Excellent attention to detail and strong organisational skills: time-management solid skills, the ability to prioritise workload combined with a sense of urgency, working well under pressure and meeting multiple critical deadlines daily.
* Strong communication and interpersonal skills are critical.
* Must have knowledge and ability to use Microsoft Office Suite.
* Business proficiency in English.
Closing date for applications: 5.00pm Thursday 3rd April
Diversity Statement
Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, national origin or ancestry, sex, age, physical or mental disability, sexual orientation, gender identity or expression.
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