Key Responsibilities:
· Operate and troubleshoot a hybrid network infrastructure (Fortinet, Cisco, Arista, Juniper, A10, F5).
· Maintain and manage FortiManager, FortiAnalyzer, and Cisco ISE.
· Apply and adjust firewall rules, manage VPNs and secure tunnels for global connectivity.
· Monitor network performance and incidents using SolarWinds and Zabbix.
· Execute patch management, software upgrades, and network migrations across EU sites.
· Support Cloud networking components on AWS (Transit Gateway, EC2, Comm Hubs) and Azure (Virtual WAN, NSGs, Firewalls).
· Contribute to automation efforts using Ansible scripts.
· Use JIRA for ticketing and Incident Management for emergency response/escalations.
· Collaborate closely with a globally distributed network operations team.
· Occasionally contribute to network design suggestions and enhancements based on operational findings.
· Participate in scheduled maintenance windows and travel if required.
Required Skills & Experience:
· 5+ years of experience in network operations or security engineering roles.
· Solid expertise in Fortinet (FortiGate, FortiManager, FortiAnalyzer) and Cisco (ASA, ISE) environments.
· Proven experience managing VPNs, firewalls, and secure network tunnels.
· Proficiency with monitoring tools such as SolarWinds and Zabbix.
· Hands-on skills in Ansible scripting for network automation tasks.
· Working knowledge of cloud networking in AWS and/or Azure (support capacity).
· Familiarity with enterprise-grade hardware from Arista, Juniper, A10, and F5 is a plus.
· Experience with JIRA and structured incident/ticket escalation processes.
Certifications (Required/Preferred):
· Fortinet NSE 4 or higher
· Cisco CCNP Security (or similar)
· AWS and/or Azure certifications are a strong plus
Nice to Have:
· Experience working in a global IT support model
· Exposure to ITIL-based processes and incident management
· Understanding of Zero Trust and modern security frameworks