I am looking for a Product Manager with 3 years of experience in the areas of after sales, returns, or supply chain management.
The Returns Order Management team is integrated into the "Deliver" value stream and works in close collaboration with After Sales and Supply Chain Products. This product involves three different systems, starting from customer and employee interfaces to trigger after-sales processes, all the way through to the execution of after-sales claims within the supply chain.
Your Responsibilities
* Design and formulation of features and business processes within the scope of After Sales and Supply Chain Management.
* Continuous development of your product at both functional and technical levels.
* Driving the product vision in alignment with the OKRs (Objectives and Key Results) of the Value Stream.
* Coordinating with stakeholders and teams both within and outside the value stream, gathering requirements, and writing epics and stories.
Your Profile
* Exceptional analytical thinking skills, solution-oriented approach, and strong comprehension.
* Initial experience as a Product Manager / Product Owner (3+ years).
* A certification as a Scrum Product Owner (CSPO, PSPO, etc.) and experience with the OKR framework is a plus.
* Process knowledge in one of the following areas: After Sales, Returns, Supply Chain Management.
* Technical affinity, strong teamwork, and service-oriented thinking and actions.
* Good to excellent knowledge of English, both spoken and written.
Work Environment:
* Flexible work arrangements available (hybrid).
* We offer language classes
* On your birthday, you won't work! It's a day for you to enjoy without thinking about work
* On top of your compensation package,(a.e. Ticket Restaurant, Private Health Insurance with DKV, …)