Who are we?
Since 2016, we have been helping our customers with Product Management, Data and Design Thinking issues.
Beelix contributes to major breakthroughs in the following sectors:
Automotive
Energy
Media & Telecoms
Luxury & Retail
Banque, Finance & Insurance
Defence
Today, Beelix, labelled Great Place To Work in 2023, has more than 200 motivated and dynamic employees.
As part of our development, we are looking for a Business Analyst/Technical Expert ServiceNow SPM (Strategic Portfolio Management) in Madrid, for one of our clients. This position is also open to candidates based in Spain, who can travel occasionnaly to the client's offices in Madrid.
The main responsibilities are :
* Translating business requirements into ServiceNow features focusing on minimizing the level of customizations
* Collaborating with the ServiceNow Architect on the design, development and support of ServiceNow solutions, employing best practices in architecture, design and development.
* Delivering ServiceNow SPM implementations including one or several of the following:
o Demand Management
o Project and Portfolio Management
o Resource management
o Integrations with EAP and/or JIRA for delivery
* Reviewing and optimizing implementations done by other developers ensuring better low customization adherence, optimal performance, scalability and security.
* Developing enhancements that were identified as gaps during the UAT phase and potentially review exiting designs to improve them.
Skills required are :
Technical & Functional Experience:
* 10+ years Hands-on ServiceNow SPM experience.
* Excellent knowledge of Demand, Project/Portfolio management, Resource management definition and setup with practical experiences
* Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB...)
* Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)
* Excellent knowledge of Workspaces, UI Builder, Flow Designer
* Additional experience in EAP is a plus
Professional Skills (Methods & Processes):
* Knowledge of Project Management processes, as well as Scrum and SAFe metholodogy
* Good understanding of release management and code versioning best practices
* Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment.
* Specification writing: ability to clearly document the functional requirements including inputs, outputs, considered solution and alternatives, high level design and integrations.
* Testing Strategies: Experience of both technical and functional testing including test script writing and execution.
Soft Skills
* Team player: Ability to efficiently collaborate within and outside of the team and adapt to the audience (technical, functional, junior, senior, management, etc.
* Proactive: propose help and assistance in problem solving, detect issues and propose solutions, have a creative approach and propose improvement strategies.
* Excellent communication skills
* English: Excellent.
Do you recognise yourself in this offer ? Apply now !