**Company Overview**
Mondrian & Hyde Ibiza presents a unique opportunity to experience two distinct lifestyle hotel brands in the picturesque Cala Llonga beach, Ibiza.
Mondrian Ibiza: A sleek and modern wonderland with 154 guest rooms and beautifully designed public spaces, featuring an expansive terrace with breathtaking bay views.
Hyde Ibiza: A festival-inspired food lover's paradise and showcase for music and nightlife, offering 401 rooms with natural textures and artisan touches.
The combined properties will feature 7 restaurants and bars, serving premium sushi, ocean-to-table Balearic cuisine, and other dining experiences.
Reporting to the General Manager, the hotels are operated by Ennismore, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo.
Job Description
Key Responsibilities:
* Assist in daily housekeeping operations, including room inspections and inventory management.
* Support the front desk with guest check-ins, check-outs, and reservations.
* Provide personalized guest services, responding to inquiries and requests promptly.
* Collaborate with the Guest Experience team to organize and coordinate special guest activities and events.
* Assist in monitoring and maintaining cleanliness standards throughout the property.
* Address guest complaints or issues, ensuring swift and efficient resolution.
* Help manage guest feedback and contribute to service improvement initiatives.
* Assist with the coordination of housekeeping schedules and staff shifts.
* Participate in training sessions and meetings to develop knowledge of hotel operations.
* Work closely with different departments to ensure seamless communication and coordination.
Qualifications
Requirements:
* Currently pursuing or recently completed a degree in Hospitality Management or a related field.
* European nationality or the possibility to obtain a student visa for Spain.
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities and attention to detail.
* Ability to work in a fast-paced environment and adapt to different tasks.
* Team-oriented mindset with a positive and proactive attitude.
* Fluent in English and Spanish; other languages are a plus.
What We Offer
A competitive package, plenty of development opportunities, and a dynamic work environment that fosters growth and creativity.