We are currently hiring for our client who has more than 75 years of expertise and more than 200,000 employees across 6 continents, delivering Global Information Technology, Consulting, and Business Process Services.Mandatory Skills:SAP Consulting backgroundDesired Skills:SAP Support BackgroundSupport Experience in SAP projectsJob Description:Roles and Responsibilities:Manage the delivery of SAP application support and maintenance servicesManage client relationshipsTrack KPIs and SLAsEnsure services are delivered to the client's satisfactionLead project teams - Functional and TechnicalWork on process improvements and automation ideasMonitor progress of all developmentsPrepare weekly, monthly, and quarterly governance reportsEnsure compliance with contractual service levelsProactively mitigate risks and detect issuesDiversity and Inclusion:We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.#J-18808-Ljbffr