Empresas: CODAGE Paris Kimpton Aysla Mallorca
We are Maison CODAGE Spa. Maison CODAGE Mallorca is the Spanish flagship of CODAGE Paris, a Contemporary House of Cosmetology founded in 2010 by Amandine & Julien Azencott, brother and sister, passionate about skincare and customer service excellence. CODAGE advocates custom-made beauty, while ensuring the tolerance of its products for all skin types; with clean formulas, 100% made in France (in its own laboratory based in the French Riviera), vegan and truly effective. CODAGE has established itself as a care expert by partnering with the largest groups, hotels and spas in the world. We implemented our vision in Mallorca in the Kimpton Aysla Hotel, a 5* modern sanctuary of calm and well-being in Santa Ponsa, where we manage the Spa and the Wellness Club, offering the most exclusive and complete Fitness Proposal on the island. We are searching for a guarantor of the customer experience and a CODAGE Ambassador expert with all aspects of the Spa and the Club Operations & Management. Main Responsibilities: ? Team Management - Day-to-Day ? Developing the Spa's revenue ? Growing the Aysla Wellness Club ? Ensuring compliance with quality processes ? Organizing and hosting events ? Performing treatments for journalists, prospects, and key partners ? Direct reporting to Operations Manager Spain -Performance monitoring -Human resources -Service and customer experience -Daily operations management -Marketing and business development -Merchandising & brand image -Wellness club management What do we offer: ? A passionate team (and founders) evolving in a family spirit: welcoming, caring and committed ? Full time position ? Advanced training program ? A competitive fixed salary + bonuses based on objectives ? A significant discount on all our products And more...
Requisitos : Who are we looking for: ? Passionate about the world of wellness, esthetics and luxury cosmetics ? Warm, dynamic, smiling, and work with attention and intention ? Ability to listen, to address different audiences and to integrate perfectly into a team ? Excellent interpersonal skills ? Team player & Team leader ? Capable of listening and replying to guests in a courteous and friendly manner ? Bachelors degree in hospitality or related field ? Advance knowledge of standard Spa operations procedures and excellent managerial and supervisory skills ? Advanced knowledge of treatment skills & therapist licence ? Proven experience of at least 2 years in the same or similar position ? Must be fluent in English and Spanish ? Who knows how to organize your work efficiently