POSITION TITLE: Presales Engineer (Digital Media – Streaming & Cloud Services)LOCATION: Madrid, Spain / HybridDEPARTMENT: SalesWORKING HOURS: 40 hours per weekREPORTS TO: Head of Digital MediaABOUT CROSSPOINTCrossMedia is a leading provider of cutting-edge Digital Media solutions and cloud-based services. Our expertise spans areas such as content distribution, cloud infrastructure, digital transformation, and media workflows. We cater to a wide range of sectors, including Media and OTT, corporate, government, entertainment, and Sports, delivering solutions tailored to the ever-evolving digital landscape. As part of ES Media Group, which also includes divisions in the cinema equipment rental (Film Store Rental) and library migration and content services (Memnon/LMH) industries, CrossMedia leverages synergies across broadcast and digital media providing OTT innovation and unparalleled value to our clients globally.Crossmedia is the digital brand of Crosspoint, a leading provider of Broadcast equipment sales, equipment rental and systems integration services to the professional broadcast industry in Spain, as well as live events, e-sports, corporate and government sectors. The company is part of the ES Media Group. The HR function provides services to all companies across the ES Media Group in UK, Europe, New Zealand and USA.PURPOSE OF THE ROLEThe digital and cloud services industry is at the forefront of technological transformation, and CrossMedia is committed to driving this evolution. We are seeking a Presales Engineer to join our dynamic team. Based in Spain, preferably in Madrid or surrounding areas, this role focuses on providing expert technical consultancy, designing innovative cloud solutions, and ensuring successful customer engagement throughout the sales process. You will play a critical role in bridging technical capabilities and customer needs, presenting tailored solutions, leading demonstrations, and preparing compelling proposals. Your contributions will ensure optimal solutions that align with client objectives, fostering trust and long-term partnerships.KEY RESPONSABILITIES·Provide technical support to the sales team as a cloud and digital solutions expert during presentations, meetings, and proposals.·Specialize in advanced cloud technologies, digital transformation frameworks, and system integrations through training, certifications, and continuous learning.·Collaborate closely with clients to understand complex requirements and design tailored solutions.· Prepare and deliver high-quality documentation, including proposals, tenders, RFIs, and RFPs.·Lead customer presentations, live demos, and proofs of concept (PoC) for digital solutions and cloud platforms.·Represent CrossMedia at industry events, trade shows, and partner conferences, showcasing our expertise in digital and cloud services.·Act as a liaison between manufacturers, cloud providers, and clients, ensuring a seamless flow of technical information.·Stay informed about emerging trends in cloud technologies, automation, and digital workflows to provide innovative solutions.SKILLS REQUIRED·Minimum of 3 years of experience in a presales or technical consultancy role within the Media, OTT, or Broadcast sector—this experience must be within these industries.·Degree in Computer Science, Information Technology, Cloud Computing, or a related engineering field.·Strong knowledge of cloud platforms (e.G., AWS, Azure, Google Cloud) and containerized technologies (e.G., Docker, Kubernetes).·Familiarity with CI/CD pipelines, DevOps practices, and automation tools.·Experience with content delivery networks (CDN) and media streaming protocols is highly valued.·Expertise in streaming technologies and OTT platforms (both backend and frontend).·Experience in analytics tools applied to the OTT environment (QoE, Social Media Analytics, Data Lakes, and BI tools).·Proficiency in software-defined infrastructure and virtualization technologies.·Solid understanding of network and security principles in cloud environments.·Excellent verbal and written communication skills in English (B2-C1 level or higher).·Certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or similar are highly desirable.GENERAL REQUIREMENTS·Strong customer focus with a proactive approach to solving problems.·Ability to build and maintain trust-based relationships with clients and vendors.·Demonstrated project management and customer engagement skills.·Self-motivated with a collaborative mindset, contributing effectively to team goals.·Willingness to travel for customer visits, events, or training when required.·Commitment to continuous learning in a fast-paced technological environment.·Compliance with company policies, health and safety standards, and all regulatory requirements.(The company reserves the right to update the job description to reflect changes in or to the role. Significant permanent changes in duties and responsibilities will require agreed revisions to this job description).EQUALITY AND INCLUSIONWe are committed to encouraging equality, diversity, and inclusion among our workforce and eliminating unlawful discrimination. CrossMedia values a culture of respect, innovation, and collaboration, fostering an environment where everyone can thrive.