Description:
We are looking for people to join one of the largest companies worldwide in their data centers in Zaragoza and Huesca in Spain.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across the company to help deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
• You will interact with stakeholder in Spain and across EMEA, so both Spanish and English language proficiency is essential
• Working to meet SLA’s against assigned trouble tickets via a directed workflow.
• Being first line touch point for hardware troubleshooting and technical issues.
• Performing regular server hardware repairs(drives, motherboards etc).
• Carrying out routine network, server hardware and OS related repairs.
• Working with cross-functional teams on a regular basis to complete routine work.
• Engaging with Smart Hands in EU Regional POPs.
• Adhering to security and safety best practices in the data center.
• Participating in Data Center power & cooling events.
• Participating in team meetings for metric analysis and daily/weekly goals achievement.
• Identifying and help create documentation for use globally.
• Identifying and help create process improvements relevant to the data center environment.
• Performing server upgrades, rebuilds, scheduled works as required.
• Interacting with third party vendors & contractors.
• Contributing to the development of other team members.
Requirements:
Experience with computer hardware troubleshooting and repair
Knowledge of TCP
Knowledge IP networks
Programming, scripts
Offer:
Work for a project with a future in one of the most important companies in the world.