Are you a IT Support Technician seeking a new interesting challenge ?
If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for !
WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks :
Support and maintain workstation OS (Windows 10/11, MacOS) and mobile OS (iOS, iPadOS, Android).
Administer Microsoft 365 services including OneDrive, Outlook, Office, Teams, and SharePoint Online.
Manage IT infrastructure including Azure Intune, On-premise AD, SCCM, MECM, and MDM.
Monitor and resolve incidents using ServiceNow and Azure ticketing tools.
Ensure SLA compliance and manage vendors and stakeholders effectively.
Improve user experience by optimizing system performance and IT processes.
Implement security measures with antivirus solutions and monitoring tools like Prometheus.
Perform testing (unit, integration, end-to-end, smoke) and maintain knowledge documentation.