In collaboration we are working with a leading B2B solution provider who are looking to recruit a Head of Workforce Management & BI for their brand new offices in Bucharest.
Location: Bucharest, Romania
Work model: on-site
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
* Develop and implement workforce management strategies, policies, and procedures to meet business objectives
* Forecast staffing needs to ensure operational demands are met with the right talent
* Manage scheduling processes using tools like UKG – Virtual Roster, Pit Manager, and Turnstiles software
* Monitor workforce data, identify trends, and recommend improvements in staffing and shift patterns
* Collaborate with internal departments to align workforce management with business goals
* Lead, coach, and motivate workforce management and business intelligence teams
* Provide regular reports on staffing, labor costs, overtime, and employee satisfaction to senior management
* Manage the workforce management budget efficiently
* Drive continuous improvement and best practices across workforce management processes
* Develop and implement training programs for the workforce management team
* Build productive relationships with senior leaders and external partners
* Ensure compliance with company policies and standards and report any violations.
REQUIREMENTS:
* Minimum of 3 years of experience in same / similar role
* Proficiency in English (written and verbal). Knowledge of Romanian will be considered as an advantage
* Bachelor’s Degree preferred or equivalent experience in a relevant field
* Advanced skills in Microsoft Office tools (Excel, Word, PowerPoint, Outlook)
* Proven leadership experience managing high-performing teams
* Strong decision-making and interpersonal skills
* Familiarity with Romanian Labor law
* Experience in iGaming or Live Casino is a plus but not required.
BENEFITS:
* Excellent remuneration package based on experience, skills, and performance
* Be part of a dynamic international team with a positive and friendly atmosphere
* Guidance and tools to reach your full potential
* Comprehensive benefits including private health insurance, daily office meals, weekly therapeutic massage, wellness subscription card, and a quarterly bonus
* Career development opportunities with continuous growth and improvement within a leading international tech company
* Comprehensive training following high industry standards
* Friendly and supportive work environment
* Exceptional growth opportunities within an international company
* And many more!
Departamento: Management & Consulting
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