We are looking for a Dealer Support Agent who is fluent in, Dutch, English for a hybrid role in Madrid The responsibilities include:
* Support the dealer network in all processes related to vehicle sales (OTD: Order to Delivery), including vehicle ordering, transport, and registration requests.
* Manage vehicle delivery, appointment scheduling, and documentation.
* Handle remarketing and fleet management tasks.
* Manage and qualify leads to identify high-potential customers.
* Achieve set goals for converting leads into sales.
* Daily contact with potential customers through various communication channels (calls, emails, chats, etc.).
* Identify customer needs and propose ad-hoc solutions that add value to the sales process.
* Update data in the CRM.
We offer an annual salary of 24,000 euros and a permanent full-time contract with a 40-hour work week.
If you have extensive knowledge in customer service, strong communication skills, and experience in order management, sales support, or fleet management, this could be a great opportunity for you.
Would you like to discuss this position further?
I look forward to your response.
Best regards,