Take your career to the next level with Amaris Consulting as an IT Business Analyst – Supply Chain. Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company.
✍️ WHAT WOULD YOU NEED? ✍️
* +5 years experience as an IT business analyst.
* Functional knowledge of supply chain flows, particularly in eCommerce.
* Experience with eCom platforms such as Commercetools, Magento, or Shopify .
* Experience with OMS platforms such as Manhattan Active Omni, IBM Sterling, and Microsoft D365 IOM .
* Experience working in an Agile/DevOps environment using design thinking methodology.
* Experience working in a global environment and with virtual teams.
* Exposure to multiple, diverse technical configurations, technologies, and processing environments.
* Strong communication skills to engage effectively with stakeholders at all levels, in English .
WHAT WILL YOU DO?
* Provide expertise, context, and direction to assist our business operations and the tech teams on new developments and implementations.
* Assist the Product Owner and Tech Lead in refining the strategy through continuous enhancements to the product.
* Conduct thorough analysis, documentation, and testing of program development, logic, process flows, and specifications related to the eCommerce system or other projects.
* Create comprehensive training materials tailored to the product area and deliver training sessions to end users and support teams.
* Actively participate in troubleshooting and resolving solution issues as part of the third-level support team.
* Design business scenarios and use cases for the product mix, focusing on product introductions and the necessary change management to maximize adoption and value.
* Identify gaps in existing functionalities and explore options for improvement and process automation.
* Inspire and guide team members across various business and IT organizations to understand business needs and collaboratively find optimal solutions that align with customer objectives and IT strategy.