Join Our Team as Key Account Manager for South Europe and South Africa at Wind1000, a FairWind Group Company.
We are seeking an experienced Key Account Manager to be responsible for obtaining and maintaining long-term relationships with the key customers within the SE&A market. To contribute to health business development and achieving annual goals.
Job Position: Key Account Manager SE&A
Reports to: Head of Sales SESA
Responsibilities:
* Develop and maintain solid, long-term trusting relationships with Key Clients (OEM).
* Identify, develop and expand new business by proposing customized solutions that meet Client’s objectives.
* Keep abreast of industry and market trends and best practices, performing proper research and competitive analysis.
* Maintain effective frame agreement, bids and guide the tender specialist team as an owner of Sales process within Onshore projects during the quotation phase according to the market/customer needs.
* Complex price negotiations and quoting, including all project scopes with a contribution from the supporting business units (Cranes, Warehouse & Logistics, Service, Onshore etc).
* Turnover and Contribution Margin delivered across regions executing the specific OEM projects.
* Exhibited growth in scope per sold project.
* Capacity utilization factors increased or maintained on high level.
* Cash flow management.
* Positive / improved client satisfaction survey outcome.
* Quality and safety rates management (LTI, snagging list, etc).
* Provide primary Client interface, research on Client needs and requirements, address and effectively resolve complaints.
* Meeting all necessary deadlines, formal requirements (signatures etc) and documentation submission.
* Maintain close and effective communication and collaboration with Head of Regions, Head of Cranes, Head of Service, Head of Onshore, Engineering & Quality, Head of Operations, and other internal FairWind Group Departments to ensure proper information flow. Seek synergies between all departments and identify new possible opportunities.
* Measure and track key account metrics (including OEM financial condition/results monitoring) for internal and external stakeholders on a regular basis.
* Run 12-, 24- and 36-months Business Forecasts.
* Make a budget as well as active regular control of OEM Turnover and Contribution Margin on sold projects, allow of verification of all used assumptions in real time.
* Collect performance figures from finished projects (hours, equipment, tools, scope, lodging, project needs etc) to compile reports as input for further pricing.
* Monitor, follow-up and highlight internally on performance of OEM ongoing projects to secure highest customer service and Client’s satisfaction.
* Active sales and represent in relevant Wind Industry events.
Skills / Qualifications:
* Strong communication and interpersonal skills.
* Strong negotiation skills and contractual understanding.
* Customer service skills and mindset.
* Education in Business Administration, Finance, Sales or Engineering.
* Strong commercial Wind industry network and contacts database.
* Proficient in Outlook, especially PowerPoint and Excel and other relevant software.
* Native or C1 level for Spanish and English is a must.
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