Our story
Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.
With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.
It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.
The Program Manager is accountable for planning, governance and overseeing the successful delivery of the program’s output/product. They are the key point of contact for program management of STRADA’s clients by providing oversight to project managers and other key team members. The Program Manager establishes the overall plan by integrating the project plans for constituent projects and creating the plans for supporting program functions. This includes management of scope, schedule, finance, quality, resources, third parties, risk, change and communications, in order to effectively forecast, monitor, manage, and identify program variances.
Responsibilities
* Manages program efforts from initiation through deployment ensuring that delivery is in accordance with budget, timeline and is of the required quality standards to meet client expectations.
* Defines and leads the project governance and overall program planning efforts by working with the Project Managers, Client, Account Team, and other key Stakeholders.
* Works with the client and Account Team to establish program leadership forums, tracking tools, and change request procedures.
* Sets up and maintains the integrated program management tools including cost estimates, resource plans, critical path views, risk mitigation plans, status reports and overall progress metrics.
* Ensures effective transition to the Ongoing/Operations team.
* Provides leadership and management support to colleagues working on the program.
* Primary escalation point for Project Managers and other team members who need assistance resolving delivery issues.
* Interfaces with the client to facilitate overall governance and to build an effective partnership.
* Works with the other members of the Account Team to provide status updates to the client, the program team, Steering Committees, and other stakeholders.
* Manages and reports on the program financials including providing estimates, the ongoing allocation of financial resources and the regular reporting of the state of the project financials.
Accountabilities
* Ensure compliance to STRADA standards is adhered to across the projects being delivered.
* Ensure issues are escalated through the appropriate channels for support in resolution and to raise senior management awareness.
* Share best practice and key learnings to support continuous improvement.
* Deliver program/project reporting and maintain systems of information in accordance with STRADA’s standards.
* Build relationships at both a transactional and strategic level to support the achievement of key outcomes and joint goals.
* Identify and solution business growth opportunities.
* Develop new approaches and solutions as part of a continuous improvement cycle.
* Support sales and commercial activities, as needed and as part of ongoing change management.
Competencies
* Building Effective Teams - Develop networks and blend people into teams where needed. Ensure effective communication and foster open dialogue.
* Drive Innovation - Enable & drive innovation by working with teams to develop new approaches and solutions.
* Develop Others - Delegate responsibility allowing employees freedom to decide how they will accomplish their goals.
* Grow Client Relationships - Establish and develop effective relationships with clients.
* Be Results Oriented - Understand financial management principles to ensure decisions are based on this.
* Commerciality - Drive commercial acumen and ensure adoption of STRADA best practices.
* Technical/Operations - Understand the technical/operational solutions required for delivery.
* Service Operations – Identify skills/support in Service Readiness.
* Project Acumen- Implement and ensure compliance with methodology.
* Strong communication skills and interpersonal skills to support team building.
Formal Education & Certification
* Bachelor’s degree and/or equivalent work experience required.
* Project Management Professional (PMP) certification or PRINCE2 certification preferred.
Experience
* 11-15 years of project/program management experience.
* Strong practical experience in project management.
* Good knowledge of project and program management methodology and techniques.
* Strong leadership and management skills.
* Good knowledge of budgeting and resource allocation procedures.
* Ability to find innovative ways to resolve problems.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, and continuing education and training.
By applying for a position with Strada, you understand that an offer will be contingent on successfully completing a background check consistent with Strada’s employment policies.
Our commitment to Diversity and Inclusion
Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported.
Diversity Policy Statement
Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on legally protected characteristics.
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