¡We are hiring! - Sales Support & reservation vacancy at TAL Aviation Spain & Portugal.
Are you a Tourism Industry lover? Do you have expertise in this Trade?
T AL Aviation Group with more than 35 years of history and more than 30 offices around the World is looking for a new team member by joining TAL Aviation Spain & Portugal family.
Location: Madrid, España ( home based)
Key Responsabilities:
· Assist the sales team in handling corporate and travel agency accounts.
· Maintain and update sales records, reports, and customer databases.
· Coordinate with internal teams (marketing, pricing, revenue management) to ensure sales strategies are aligned.
· Managing group quotations in a timely fashion.
· Sales support to commercial (Special fares, ticketing authority, etc.)
· Fares comparison in the market on a weekly basis.
· RM fares & changes review and verification in the GDS.
· Distribution of newsletters in co-ordination with the Country Manager.
· Handle flight FIT & groups reservations and ticket issuance for individual and corporate clients.
· Modify, cancel, or rebook flights as per customer requests.
· Ensure compliance with airline policies, fare rules, and ticketing regulations.
· Support travel agents and customers with booking-related queries and troubleshooting issues.
· Monitor and manage group reservations and special requests.
Key requirements:
· Education: Bachelor’s degree in Business, Tourism, Marketing, or a related field
· Language: English high/medium level.
· Experience: Prior experience in airline sales, reservations, or customer service is preferred.
· Technical Skills: Proficiency in airline reservation systems – GDS - (e.g., Amadeus, Sabre, Galileo).
· Soft Skills: Strong communication, problem-solving, and customer service skills.
· Computer Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
· Other Requirements: Ability to multitask, work under pressure, and adapt to a fast-paced environment.
· Availability to travel.
· Must be honest and able to provide references.
What do we offer?
· Home based.
· Training.
· Work-Life Balance.
· Travel opportunities.
· Career Growth & Development.
If you are interested in the position, please kindly contact us: