The Opportunity
Want to take the lead in optimizing the way we bring our solutions to our patients while driving our services forward technologically and organizationally in Abbott? Ready to create an innovation-driven, patient-centric department that stands as a cornerstone of the company’s competitive edge and defines the industry’s best-practice? If so, keep reading!
We are seeking an experienced and technically proficient Manager to lead our Technology Innovation & Delivery department.
What You´ll Do
1. Technical oversight : Manage and optimize IT solutions that integrate logistics workflows, ensuring seamless operations.
2. Logistics expertise : We are looking for a person with 10+ years of experience in the logistics / supply chain sector.
3. Leadership & management : Oversee the department, ensuring efficient and timely delivery of medical devices. We look for a person with the ability to thrive in a complex organization environment with a matricial report structure, and the capacity to influence at Global level.
4. Project Manager : Ability to deliver project in a timely manner ensuring successful results.
5. Process improvement : Identify and implement process improvements to enhance delivery efficiency and patient satisfaction.
6. Compliance & quality assurance : Ensure all operations comply with regulatory standards and maintain high-quality service delivery.
7. Stakeholder communication : Liaise with internal and external stakeholders, including public administrations, healthcare providers, patients, and suppliers, to ensure smooth operations.
8. Customer support management : Oversee the customer support service to ensure patients receive timely and effective assistance with their medical devices.
9. Ensures that all activities are performed in compliance with quality system requirements.
Required Qualifications
1. Bachelor’s degree in information technology, Logistics, Business Administration, or a related field
2. MBA or master’s degree in business administration would be appreciated.
3. Minimum of 10 years of experience in managing IT solutions and / or logistics / supply chain workflows, preferably in the medical devices or healthcare industry
4. Fluent English : C1 level
5. Skills :
1. Technical Skills :
2. Knowledge in logistics software, IT systems integration, and data analysis
3. Advance knowledge in supply chain operations and workflows
4. Knowledge of EDI (Electronic Data Interchange) standards would be a plus.
5. Understanding of healthcare workflows would be a plus.
6. Experience with web services implementations would be a plus.
7. Experience working with Spanish public administration would be a plus.
8. Results-Oriented : Ensure meeting department’s KPIs.
9. Problem-Solving : Strong analytical and problem-solving abilities, with a focus on continuous improvement
10. Customer Focus : Commitment to providing exceptional service to patients and healthcare providers
#J-18808-Ljbffr