Store Director
Location: Madrid
Salary: 70k 80k Plus Bonuses & Benefits
Reporting too: Head of Retail
Our client is a fast growing international fashion brand known for its creative spirit, bold identity, and rapid retail expansion across Europe and beyond. Over the past seven years, theyve reimagined the sneaker space, transforming everyday footwear into a canvas for individuality and modern style. With over 40 retail locations worldwideand more on the waythey continue to build a brand where authenticity, artistry, and innovation thrive.
As part of their continued growth, we are seeking an experienced and dynamic Store Director to lead the flagship boutique in Madrid. This role will be pivotal in delivering commercial success, strengthening team performance, and representing the brand to both local and international customers. Youll be responsible for full store operations, while also aligning your team with the global brand vision and strategy.
Key Responsibilities
Strategic Retail Leadership
* Define and implement a tailored commercial strategy that reflects company goals and local market opportunities
* Align store operations with wider global retail strategies and brand positioning
* Monitor KPIs and drive performance improvements through data driven decision making
Team Leadership & Development
* Recruit, lead, and develop a motivated, high performing team that embodies the brands culture and values
* Conduct regular performance reviews, team briefings, and training to drive results and engagement
* Foster a collaborative and energetic work environment focused on delivering best in class service
Operational & Inventory Management
* Ensure efficient stock control, inventory accuracy, and compliance with visual and operational standards
* Coordinate with HQ and logistics teams for replenishment, product launches, and visual updates
* Maintain all internal processes and reporting systems to ensure smooth day to day operations
Customer Experience Excellence
* Deliver an elevated, personalised service for both local and international clients
* Handle escalated customer inquiries with a solution focused approach
* Chion a customer centric culture and ensure that every touchpoint reflects the brand''s values
Market Awareness & Growth Contribution
* Act as the brands representative in the Madrid market, staying informed on industry trends, competitor activity, and client behaviour
* Support regional retail initiatives, future openings, and brand activations
Your Profile
1. Minimum 3 years of experience in a Store Manager or Store Director role with