The Business/Programmer Analyst works with stakeholders from the business units to define and document business process and software requirements for a child welfare system. This position requires a critical thinker, self-starter, dependable quick learner with a strong understanding of Information Technology. Candidate must also be able to take on programming/development tasks when needed.
Responsibilities:
1. Develop and manage projects and initiatives to meet the client’s business needs
2. Troubleshoot processes and resolve complex issues
3. Perform analysis and consulting activities to help client meet business goals
4. Work with other teams to facilitate the support process and work toward issue resolution
5. Data analysis to assist in data cleanup and data quality activities
6. Data analysis to create test cases, detect issues and understanding data flows
Duties:
1. Analyze and design business solutions
2. Document functional requirements
3. Document technical solutions
4. Develop test plans and perform testing
5. Data mining and analysis
6. Develop programs based on customer or system needs
7. Other duties as required
Required Skills:
1. Minimum of Five years in a Business or Programmer Analyst role
2. Bachelor’s Degree in Computer Science, Business Administration or applicable work experience
3. MS Office products (Word, Excel, PowerPoint)
4. Strong verbal and written communication skills
5. Strong attention to detail
6. Ability to work independently or as part of a team
7. Ability to multi-task
8. Minimum of 3 years using SQL Language
9. Minimum of 3 years in a programming language such as Python, Visual Basic, C#, C++
10. Experience with Child Welfare Systems
11. Experience with Financial Systems
12. GUI and IDE tools
13. Experience with Salesforce programming and/or Admin role
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