Job Description
Oracle Health Applications & Infrastructure (OHAI) is hiring in its OHAI Platform & Production Engineering organization! We're looking for a Citrix Subject-matter Expert (SME) for the Oracle Health Hosted (OHH) EMEA team. Join us and create the future!
Supporting the Oracle Health Hosted (OHH) technologies and infrastructure that make up the Oracle Millennium product. As part of an OHH team, you will be continually challenged and have an opportunity to support the overall health and automation of systems and platforms that give to patient care throughout the Millennium system, working closely with the IP development partners.
As a Site Reliability Engineer - Citrix
You will solve exciting technical challenges by defining, designing, deploying, and troubleshooting key OHH products, platforms, and infrastructure. With an attitude toward reliability, scalability, telemetry, security, and performance.
Responsibilities
Our team works within the Oracle Health Production Operations team with a core focus on the customer aligned system deployments. We are responsible for building and maintaining the products and solutions that enable our customers to operate with greater efficiency, security, and attention to detail. As a member of the team, you will be surrounded by bright and innovative minds thriving in a collaborative environment supporting infrastructure and applications. We empower our team to make advancements to be more efficient and productive in their day-to-day workflows leading to the delivery of a superior customer product availability and support experience.
What You'll Do
1. Product Ownership: You will be part of an OHH client support team, whose responsibility is the infrastructure ownership of a collection of various Windows OS, Unix, and MySQL products and/or technology areas, along with various Citrix products.
2. Ownership Scope: As an SRE, you will understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the presentation tier products you own. In coordination with your development partners, you will have the responsibility to ensure that products and systems are designed and delivered to be available and incident free with a critical focus on security, reliability, scale, and performance.
3. Product Operations: As the Oracle Cloud evolves; you will partner with IP and development teams in shaping improvements in product architecture, both current and future. As an SRE, you will be an expert at articulating technical characteristics of your products and the dependencies between products.
4. Operations Engineering: You will understand and be able to communicate the scale, capacity, security, performance requirements and telemetry of the products you own.
5. Automation: You will have a clear understanding of automation and orchestration principles, and will be eager to automate, wherever and whenever the possibility arises, while simultaneously eliminating technical debt.
6. Technical Experts: As product SRE, you are the escalation point for complex or critical issues that have not yet been documented as SOPs for Level1 staff.
7. On-Call Duties: Participate in an on-call rotation to provide after-hours support and ensure operational excellence around the clock.
Minimum Requirements
1. 5+ Years of Experience Managing Complex IT Systems/Managing IT Systems
2. Strong experience in Citrix infrastructure & technologies
3. ITIL and/or Lean Six Sigma knowledge or certifications
4. Hybrid working environment -1-2 days per week in the Barcelona Office
5. Server hardware configuration
6. Unix, Windows OS
7. Networking and TCP/IP
8. Load balancing technologies, including F5, and Nginx
9. Coding languages, such as Python, Java, Javascript, Bash, PowerShell etc.
10. Configuration management tools, Chef, Ansible, etc.
11. Monitoring and Instrumentation such as Splunk, Zabbix, etc.
12. CI/CD pipelines including GitHub, etc.
13. Container administration and development: Docker, etc.
14. IT security and compliance: CSSAP, CAPA
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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