Technical Account Manager for Financial Services
Job Title: Technical Account Manager, Strategic Industries - Financial Services
We're looking for a Technical Account Manager to support our customers' innovative spirit and help them achieve operational excellence on AWS. As a trusted advisor, you'll work with customers to enable their cloud journey and grow their knowledge of AWS cloud services and technologies.
This role is within our Strategic Industries team, focusing on the Financial Services vertical. You'll provide strategic guidance to customers on the implementation and operations of AWS Services, applying your knowledge of best practices to reduce operational risk and increase governance.
Main Responsibilities:
* Build solutions and provide technical guidance to customers.
* Ensure AWS environments remain operationally healthy while reducing cost and complexity.
* Develop trusting relationships with customers, understanding their business needs and technical challenges.
* Drive technical discussions regarding incidents, trade-offs, and risk management.
* Consult with partners from developers to C-suite executives.
* Collaborate with AWS Solutions Architects, Business Developers, and Sales Account Managers.
* Proactively find opportunities for customers to gain additional value from AWS.
A Day in the Life:
You'll have a direct impact helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive customer adoption and use of AWS services.
Requirements:
* Experience with operational parameters and troubleshooting for compute, storage, networking, or databases in a distributed systems environment.
* Experience in technical engineering.
* Bachelor's degree.
* Professional fluency in both Spanish and English.
PREFERRED QUALIFICATIONS:
* Experience with AWS services or other cloud offerings.
* Experience in internal enterprise or external customer-facing environment as a technical lead.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.