Johnson & Johnson is recruiting for a Regional Technology Specialist for Biosense Webster, Inc. located in Nevada. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https : / / www.jnj.com / .
Responsibilities
As the Regional Technology Specialist, you will :
* Be an integral part of Biosense Webster's US Field Sales & Service group reporting to a New Technology Manager (NTM), and closely partnering with the Regional Business Director (RBDs) and Territory Managers (TMs).
* Assess and increase the clinical competency development for the assigned workgroup's field organization, and assess team members' clinical skills, identifying internal or external resources to fill training gaps and monitor / track improvement to a level of certification and beyond.
* Launch new technologies and have accountability for achieving geographically aligned business objectives.
* Provide technical and clinical product support to Electrophysiology (EP) physicians and laboratory staff for BWI diagnostic and therapeutic catheters and systems to enable practitioners to perform advanced cardiac ablation procedures.
* Build and maintain mutually beneficial relationships with physicians & EP laboratory staff to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization.
* Partner with Territory Managers, Field Service Engineers, and Field Management to ensure alignment and coordination of activities to meet business objectives.
* Work in coordination with the NTM and Global Education & Training team to accurately assess the clinical skills of assigned BWI clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment.
* Facilitate the development of the assigned BWI clinical team members to meet the requirements of the certification and ongoing clinical development process.
* Develop & execute a workgroup-wide certification plan that brings 100% of the group to the targeted level.
* Measure and is accountable for quantifiable learning and growth in their assigned workgroup.
* Partner with Sales and Service leaders to execute content for emerging and targeted areas of growth.
* Provide expert clinical product and technical assistance and training to physicians and EP / IC Lab Staff on the effective use of BWI's systems and catheter equipment during case procedures.
* Educate assigned customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service training.
* Share best practices to increase value for customers.
* Create awareness of BWI solutions and facilitate Territory Manager (TM) and Clinical Account Specialist (CAS) contact with key decision makers to drive incremental business.
* Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team / Pod.
* Develop and share best practices with US Field Sales and Service colleagues and internal partners.
* Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
* Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders.
* Perform administrative work, including CAS Field Visit Letters, training summaries, account documentation, compliance training requirements, expense reporting, and Company system input.
* Set appointments, present clinical and technical information, and be present to ensure optimal equipment usage.
* Communicate business-related issues or opportunities to the next management level.
Qualifications
Required Qualifications :
* A minimum of a Bachelor's degree, or 5 years of relevant professional work experience.
* Excellent oral and written communication skills, as well as solid organizational and time management abilities.
* Valid driver's license issued in the United States.
* Willing and able to travel up to 70% overnight locally, regionally, and nationally.
Preferred Qualifications :
* Certification in cardiology technology (e.g., IBHRE, RCES), for EP and clinical experience.
* Managerial / supervisory experience.
* Strong computer skills, including proficiency with Microsoft Office products.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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