Empresas: MCF Hospitality
We are a recently renovated fast food establishment located in the heart of Puerto de la Duquesa (Manilva), part of a broader hospitality group operating as a cluster in the same central square in the port. Known for the quality of our food, value proposition, and cleanliness, we are looking for an experienced, professional, and energetic Kitchen Manager to lead our team and ensure smooth day-to-day operations for the upcoming season (starting in March).
If you are passionate about hospitality and have a desire to design and implement a new customer experience, this could be the perfect role for you!
The candidate will:
1. Oversee the daily operations of the shop (including opening and closing), ensuring exceptional customer service and food quality at all times.
2. Recruit and manage a team of assistants, providing leadership, training, and motivation.
3. Ensure the shop is fully stocked, clean, and well-maintained.
4. Develop and adjust the menu dynamically based on customer demand and feedback.
5. Oversee the expansion of a delivery offering.
6. Develop and implement promotions to drive footfall and cross-selling opportunities with other hospitality establishments in the Group.
7. Handle customer complaints and ensure a welcoming and fun atmosphere for all patrons.
8. Work closely with suppliers to manage inventory and control costs.
9. Manage staff rotas, payroll, and recruitment where necessary.
10. Ensure compliance with health and safety regulations.
11. Maintain strong relationships with regular customers and foster a positive, energetic work environment.
What we are looking for:
1. Previous experience (3+ years) as a Kitchen Manager with references is essential.
2. Strong leadership and communication skills.
3. Passion for food.
4. Excellent organizational and multitasking abilities.
5. Fluent in English and Spanish.
6. Experience in stock management, budgeting, and cost control.
7. A friendly, approachable personality with a customer-first attitude who is well spoken with excellent communication skills.
8. Flexibility to respond quickly and positively to a range of work situations.
9. Ability to safeguard a comfortable and festive environment for customers, handle customer complaints, and diffuse conflict with unruly customers.
The ideal candidate will be fully flexible to work shifts including day, evening, and weekend shifts. 40 hours per week. Contract. Salary negotiable.
#J-18808-Ljbffr