Strategic Account Manager, Amazon Global Selling Korea, SAS-Pro
We are looking for a results-driven individual to drive Korea-based strategic sellers (brand owner or manufacturer) to maximize their presence and business in Amazon Global marketplaces. The Strategic Account Manager will partner with strategic sellers, business and product teams, to grow sellers’ businesses on Amazon worldwide. This includes identifying opportunities to maximize selection, driving feature adoption, monitoring sellers’ healthy growth and performance, ensuring product quality, and working with sellers to achieve our standards and deliver the best e-commerce experience for customers on Amazon. The account manager will own forecasting, monitoring, analysis, and reporting on Korea-based strategic seller business.
Background on Amazon Global Selling: Selling on Amazon exists in 11+ countries and exceeds 40% of total Amazon unit sales and is growing. Each year, tens of thousands of businesses join the marketplace, adding millions of new products. Amazon’s vision is to offer the earth’s largest product selection and lowest prices for our customers. One way we deliver on this vision is by marketing to local country sellers to persuade them to launch their products onto the platform, maximizing the quantity of items they list while ensuring the highest quality of product images and information.
Key Job Responsibilities:
1. Work with strategic sellers to grow their selections on Amazon and enhance their business profitability.
2. Drive feature adoption rates to improve the customer experience on Amazon.
3. Achieve data quality standards and become an expert in using internal tools to achieve results.
4. Drive seller performance and product quality to ensure the best customer experience.
5. Conduct business reviews with sellers, analyze sales trends and drivers, and develop recommendations on how to grow the business.
6. Develop a thorough understanding of the assigned product/industry category, including seasonality and global business trends/events, while continually monitoring competitor/industry developments.
7. Demonstrate strong competency in delivering results, taking initiative, diving deep, ownership, earning trust, and customer obsession.
Minimum Qualifications:
1. 2+ years of professional or military experience.
2. Knowledge of Microsoft Office products and applications.
3. Language Qualification: Korean and English.
4. Experience and track record of exceeding sales goals.
5. Experience in procurement, negotiation, sales, consulting, supply chain, product/project management, or marketing.
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