Looking for a challenge in one of the world’s largest airfreight logistics organisations?At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.About the roleTo lead the team of Business Managers to drive commercial performance, compliance and project rollout across the regions. The role will support our ongoing commercial change initiatives and supports the development of the enhanced business intelligence required to understand the state of the IAG Cargo business and allow appropriate analysis to drive commercial decision making.What you’ll doWork closely with the Chief Sales & Marketing Officer to execute the strategy in alignment with the overall business objectives of IAG Cargo.Lead a diverse team, providing guidance, support, and direction to achieve targets, KPIs and delivery of commercial initiatives.As the Accountable Business Owner, lead multiple cross-functional projects on time and to budget.Identify areas for improvement and implement strategies to drive growth, including innovation in processes, tools, and technologies to improve efficiency and effectiveness.Oversee the CRM and loyalty strategies, ensuring customer value and a return on investment for the business.Plan, execute and evaluate commercial initiatives, also monitoring the performance of core business KPIs.Stay abreast of industry trends, market dynamics, and competitor activities, ensuring the global Sales team are informed of market intelligence and commercial opportunities.Collaborate closely with cross-functional teams including Regional Sales, Marketing, Distribution, Revenue Management, IT, Operations, Transformation and Customer Service to ensure delivery of targets.Implement robust performance management in conjunction with sound career and succession planning mechanisms.It's all about youWe’re looking for someone with great people management experience as well as experience of managing multiple stakeholders, using effective influencing and networking skills and confidence to manage complex relationships.What you’ll bring to IAG Cargo:Experience in a senior commercial / financial role.Evidence of identification of areas of improvement and provision of creative solutions to benefit the customer.Track record of delivering sustainable and significant change and reducing complexity.Proven ability to deliver objectives on time and to budget through the use of planning tools.Evidence of use of data to drive commercial decision-making.Ability to communicate and influence effectively across functions, cultures and hierarchies.Effective working with external and internal partners.Skills and Experience:People management experience and experience of managing multiple stakeholders, using effective influencing and networking skills and confidence to manage complex relationships.A commercial leader with a track record of proactive decision making and delivery with exceptional negotiation skills.Excellent communicator; both verbal and written.Proven experience in matrix management and the ability to form meaningful cross-functional relationships.Ability to design and implement strategy to articulate priorities, direction and focus using effective Project Management skills.Strong leadership skills with the ability to work under pressure to tight deadlines and deliver multiple accounts applying excellent decision making skills and business judgement.Strong numeracy and analytical skills to identify trends, opportunities and risks, whilst maintaining a strong customer focus understanding how to identify and address needs.Ability to think strategically, while being able to implement tactical plan.We’ll treat you rightWherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:A hybrid environment with 3 days a week in the office and two from home.From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses.For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders.Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work.Equity, Diversity and InclusionOur recruitment procedures positively support our equity, diversity, and inclusion agenda.All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.#J-18808-Ljbffr