Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people-orientated, ambitious company. Want to start this new adventure in your personal and professional life? Take a look at this position!
Your role
* Making outbound calls to prospects from the company database.
* Listening actively to understand clients' needs and sales opportunities.
* Comparing energy tariffs between the company and other suppliers.
* Convincing prospects to sign a contract.
* Assisting customers with digital contract signing and ensuring their satisfaction within 48 hours via a follow-up call.
* Upselling additional products or services, such as energy control devices, maintenance services, and e-mobility items.
Requirements
* Diploma of Secondary Education
* Contact center or sales experience is good to have but not necessary
* High proficiency in Dutch (preferibly Flemish) and a good command of English
* PC skills (MS Office, Salesforce)
* Good writing skills
* Strong communication skills
* Customer orientation - Ability to develop and maintain strong relationships with clients
* Persuasiveness – to convince others, while using clear explanations and well-formed arguments
* Empathy - Understands another person’s circumstances, point of view, thoughts, and feelings.
* Self-confidence - Confidence in own powers and abilities.
* Willingness and motivated to learn
Benefits
* Paid training
* Labor contract with benefits, including private health insurance
* Fun, people-oriented call center
* Market-based basic salary
* Growth opportunities
* Relocation Package
Location
Sofia or remote, Bulgaria