We are seeking a highly skilled and motivated IT Automation Engineer to drive automation initiatives and integrate cutting-edge AI solutions within our IT operations. This role requires a strong foundation in IT automation, a passion for AI, and the ability to design, develop, and implement solutions that optimize efficiency and enhance user experiences.
Responsibilities
1. Identify and Automate: Proactively identify opportunities for automation within IT Operations. Design, develop, and implement automation processes using tools like Jenkins, Git Actions, and Blueprism to reduce manual tasks and streamline workflows.
2. Develop Automation Solutions: Create automation solutions and services for IT support and other departments, simplifying operations, accelerating processes, and ensuring standardization.
3. Assist in Building AI-Powered Solutions: Help design, develop, and implement virtual assistants and chatbots leveraging Generative AI (e.g., Google Gemini / Vertex AI, OpenAI, Meta's Llama) to enhance IT support, automate common requests, and improve user experience.
4. Seamless AI Integration: Design and implement robust integrations between backend systems and third-party AI platforms, including developing and maintaining APIs, optimizing performance and scalability, and ensuring secure data exchange.
5. Champion AI Advancements: Stay abreast of the latest advancements in AI, exploring potential applications within our systems. Contribute to internal knowledge sharing and documentation.
6. CI / CD Pipeline Mastery: Design, automate, and manage CI / CD pipelines, ensuring seamless integration and delivery of software updates. Solid understanding of best practices is crucial.
7. DevOps and Infrastructure Expertise: Possess strong knowledge of DevOps principles and experience with cloud infrastructure (AWS, Docker, Kubernetes, load balancing) to support AI integrations and automation initiatives.
8. LLM Hosting and Cloud Infrastructure (Optional): Demonstrate expertise in deploying, managing, and scaling large language models (LLMs) on cloud infrastructure, optimizing cost and performance for AI workloads.
Your Profile
1. Programming Proficiency: Minimum 4 years of programming experience with high proficiency in Java, Python or Go.
2. Automation Expertise: Extensive knowledge of process automation tools (Jenkins, Git Actions, Blueprism) and CI / CD best practices.
3. Database Knowledge: Good understanding of databases (MS SQL, MySQL, Oracle).
4. Version Control and Collaboration: Experience with Git, GitHub / Bitbucket / GitLab, and agile methodologies.
5. AI / ML Foundation: Strong understanding of AI concepts and technologies, including LLMs, natural language processing, machine learning, and search engines (e.g., Elasticsearch, OpenSearch, Solr, Lucidworks Fusion). Hands-on experience with machine learning libraries (TensorFlow, PyTorch, Scikit-learn) is preferred.
6. API Development: Solid understanding of RESTful API design principles and experience in building and consuming APIs.
7. Chatbot Development: Familiarity with chatbot development frameworks (Dialogflow, Rasa, Microsoft Bot Framework, IBM Watson Assistant, Amazon Lex).
8. ITSM Tool Experience: Knowledge of IT Service Management tools like ServiceNow, BMC Remedy, Jira Service Management, or Cherwell.
9. Problem Solver: Excellent analytical, problem-solving, and troubleshooting skills.
10. Effective Communicator: Strong communication, collaboration, and documentation skills.
Good to Have:
1. Knowledge of ITSM best practices (ITIL).
2. Familiarity with operating systems (Windows Server, Linux).
3. Experience with cloud platforms (AWS, Azure, Google Cloud) and their AI-specific services.
Must be able to speak & write fluent English.
About Us
MediaMarktSaturn is Europe’s leading consumer electronics retailer, integrating over 1,000 MediaMarkt and Saturn stores with their online shops. With a headcount of more than 60,000, MediaMarktSaturn Technology is focused on becoming the technology leader in the sector, employing hundreds of developers, UX designers, and system architects to create customer-focused technology solutions for over 6 million customers daily across 11 countries.
Additional Benefits
As part of open and dynamic teams, you will develop solutions for Europe’s largest consumer electronics retailer, alongside challenging tasks with the latest technologies and various benefits:
1. Young environment where you are expected to contribute and co-create the culture of the Tech Hub and international collaboration model.
2. 10% discount on the entire MediaMarkt website.
3. Flexible Pay options available (e.g., Ticket Restaurant, Private Health Insurance).
4. Flexible working time with the possibility to combine home office and in-office work.
5. Choice between two office locations with attractive amenities.
6. Visa assistance if needed.
7. Language classes available: English, Spanish, and German.
8. Paid day off on your birthday.
9. Work with cutting-edge technology.
Employees' wellness and commitment are key to our success! When you are ready to learn more about us, just drop us your application!
Discover more about MediaMarkt Saturn Technology at:
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