Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
We offer:
This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high-paced environment. You will focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized, and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live our values and together, go all the way for our customers, society, and for each other.
Running The Business:
1. Customer outcome: Connect our customers as per contractual delivery promise (DP1/3 and 10) in conjunction with Ocean / Feeder fulfillment teams / Area CX & Delivery / GSP and Terminals. Provide alternatives to minimize customer impact in case not connecting as planned. Safeguard a successful delivery on Value Added Service (VAS) with terminal operators. Customer campaigns/seasonality follow-up in close contact with Areas and Fulfillment teams.
2. Operational excellence: Coordinate execution planning (2-4 weeks) with all teams (Fulfillment / Area) to ensure customer outcomes & asset capabilities are secured. Lead and execute individual vessel game plans (0-72 hours) in coordination with Area CX / Fulfillment. Review and track real-time progress against game plan and drive all stakeholders to a common outcome. Ensure asset turnaround and connections as per specs. Contribute to a strong network reliability. Investigate root causes for deviations to plans and adopt measures to avoid recurrence. Minimize idle time waste in collaboration with Hub terminals, driving actions to reach Maersk standards of excellence. Lead & coordinate with respective fulfillment teams in maintaining export, transit, and import dwells (including Flex-Hub & longstanding).
3. Crisis Management: In the event of a crisis (port disruption/strike and/or vessel/cargo incident), participate in relevant CMT and support the crisis management team locally with various stakeholders (agents/authorities/etc.).
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